Customer Satisfaction Guarantee

A big part of our business ethos is Customer Satisfaction.

We believe that if we have a Happy and Satisfied Customer, our business will flourish (and this belief is coming true so far).

We have created this Customer Satisfaction Guarantee to ensure that you are happy with your Hot Tub Rental from us.

This Guarantee incorporates our Hire Terms and covers you even more.

If you are not happy with something about your Rental, get in touch and we will rectify it as soon as possible.

Whether that means a full refund, partial refund, free upgrade, discount for further bookings or something else, we will do whatever is fair in the situation to make you satisfied.

Your Satisfaction is our Goal - you can make us happy too by sending us snaps of you and your Hot Tub Rental!